MPC - Business Compliance Officer


Company Info

HR2B's client

HR2B's client is a global FMCG company

Job Information

Work At
Ho Chi Minh
Customer Service
Health care - Medical
Vo Thi Nhu Ly
Vo Thi Nhu Ly
Tel: +0936230123 Ext: N/A
1/ Case files
● Keep abreast of the trend of business practices, trend of Members and/or any uprising issues.
● Research, investigate, communicate with Member, collect & analysis the provided information from Members, complete issue resolution by recommendations.
● Do review the Lifetime Volume to make sure that the qualifications are valid and not a result of volume manipulation. Assess whether a qualification should be approved or denied.
● Strive to complete MPC files within target timeline.
● To handle the complaints/inquiries regarding to non-compliance practices from Member & related internal departments.

2/ Member Communication & Education
● Participate in implementing different Member communication projects (including project scope, schedule & quality) to ensure Rule communications & education programs are effectively delivered to Members and adapt with business practice development.
● Deliver wide variety trainings to all level of Members in both virtual & offline events, including company’s events and other upon requested or ad-hoc occasions.
● Drive company values and philosophy through all trainings and Member development activities with effective communications.
● Coaching Member’s wrongful business practices though handling case file

3/ Nutrition Club
● Take part in Nutrition Club Ambassador Plus program. To monitor the accuracy and provide feedback on the Nutrition Club Visit program.
● Complete the assigned target of Nutrition Club Visit & Nutrition Club Ambasador Plus for the team.
● In charge NC registration to make sure following the Nutrition Club guidelines & Directions
● Participate in the other initiatives related to Nutrition Club practices to raise awareness of Members in understanding and complying with the company’s guidelines.

4/ Event Compliance
● Travel as the need arises to attend Company/Member conferences dealing with delicate and volatile issues and participate as a trainer/spokesperson and otherwise on Member Business
● Practices and Compliance worldwide seminars.
● Ensure that all Distributors’ presentation and testimonials comply with all company’s internal regulations/SOPs applied to various events; at utmost transparent and non-bias manner.

5/ Internal training
● Training on job & Applying mentoring, supporting, guidance program to ensure the newcomer can catch up the process and procedures how to handle effectively and proficiently required tasks of MPC through materials & online training.

6/ Others
● Address the ad hoc tasks when necessary as requested by MPC Supervisor or Head Department.
● Report to MPC Supervisor, escalated issues and ensure consistent application of our rules in Vietnam


● University graduate. ● Preferably with at least 1 -2 years working experience in multi-national company. ● Willing to go on business trips ● Strongly customer oriented and owns excellent customer service experience; experience in MLM Company would be a plus. ● Fluent English capabilities especially in reading and writing. Good verbal & written communication skills in Vietnamese.


Pls send CV to /0936230123

Contact Information

You can apply online, send your CV or call Vo Thi Nhu Ly at this number

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