Trainer (Field Coach)


Company Info

Hr2b's client

Our client is one of the best company of skincare and cosmetic products.

Job Information

Work At
Ho Chi Minh
Consumer products
Nguyen Trung Long
Nguyen Trung Long
Tel: +028 62883888 Ext: 843
- Train counter managers/store managers/ beauty advisors (CM/SM/BA) the sales & product knowledge as well as beauty techniques (skin check, make-up, massage).
- Train new CM/SM/BA/Therapist and support in integration process. Develop knowledge of existing and new CM/SM/BA. Ensure know-how and expertise of the frontline.
- Train & coach for CM/SM/BA/Therapist best grooming.
- Develop, translate and implement annual training program in line with the marketing plan.
- Play the role as main host for beauty workshops. Ensure customers know about brand image, the technical knowledge basic (about the skin, make-up application) and consultation for customers concerns to the push sales.
- Co-manage with counter managers/ store managers and beauty advisors in order to reach the sale results. Implement and ensure KPI’s being reached (recruitment rate, transactions, link-selling, service, merchandising, grooming).
- Ensure CM/SM/BA’s knowledge and expertise according to the respective customer profile.
- Presentation duty at during events, training sessions, beauty workshops, seminars .....
- Make strategy & plan training activities to develop sales skill, service skill, sales techniques, merchandising concepts to meet Sales & Marketing objectives.
- Deliver or facilitate external workshops/events or talk shows where relevant (in part to share Brand’s philosophy & values)
- Establish training objectives and develop measures to evaluate training effectiveness
- Design and develop appropriate instructional materials such as manuals, guides, audio and visual aids


- B.A or diploma in pedagogy is preferred
- At least 2-5 years in training experience and 2 years in beauty industry
- Training experience in the luxury beauty spa industry at least 2 years
- Strong knowledge about the skin, make-up skills, cosmetics products and therapist technical.
- Excellent presentation, customer orientation, consultation skills, sales skills and communication skills.
- Leadership skills (to CM/SM/BA): experience in management, motivating and coaching.
- Analytical and problem solving skill.
- Passion in beauty, skincare & education.
- Being punctual in attendance, dedicated, confident, hard-working and flexible.
- Straight forward & sincere
- Able to inspire and coach staffs
- Good interpersonal skill


Contact Information

You can apply online, send your CV or call Nguyen Trung Long at this number
+028 62883888 - Ext 843

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