HR2B/Talent Recruitment JSC is 15 years old. HR2B has served over 1,000 client and grown from startup to our current position as among top 3 firms in Vietnam.
With 70+ staff, offices in 3 major cities, and a growing list of demanding clients, HR2B is a great place to start or build on your Professional Services Career.
We aim to be #1 and we have a solid plan to get there. For this plan to succeed we are looking for the best available talent in Vietnam to work with us and share in our success during 2020
- Take customers assigned by Staffing Manager as agreed SOW, SLA, KPI, Timetable, Working procedure from the BSC and BSO with the manager.
- Be the Person In Charge (PIC) for assigned Large / Key customers.
- Solve Customer Service/Assignee issues within 3 working days.
- Daily ensure collection of KPI data for the team.
- Weekly report back to Manager and highlight potential problems.
- Monitor and report back on the performance of Consultant and Senior and solve performance issues.
- Create and follow up on training and development plans for Consultant and Senior Consultant.
- Maintain a list of potential replacement Consultants and Seniors and hire for replacement.
- Work on special projects with the Staffing Manager.
NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization
- Vietnamese national with at least a University Degree in a business related field.
- > 6 years experience of working in HR administration, personnel work.
- > 3 year experience of working in C&B / Payroll
- Strong communication in Vietnamese and English IELTS 5 (written and verbal).
- Experience of supervising at least 2 others for >12 months.
- Customer service experience or orientation.
- Strong computer skills spreadsheet and merge documents, use of CRM system.
- Calm, friendly, outgoing, able to get along with people well.
- Professional appearance for customer and assignee meetings.
You can apply online, send your CV or call Nguyen Ngoc Thien Thanh at this number
+028 62883888 - Ext 849