IT Business Support Specialist

#21822

Company Info


Hr2b's client

HR2B's client is a cosmetics company that sells high-quality natural skincare and cosmetic products.

Job Information


Work At
Ho Chi Minh
Level
Specialist
Function
IT - Software
Industry
Consumer products
Consultant
Pham Thi Van
Pham Thi Van
Tel: +84 028 6288 3888 Ext: 844
- Enable IT service strategy to mitigate Sales Systems and Corporate System software issues

- Troubleshoots and resolves IT issues via whatsapp, facebook, Skype for Business, phone, web, and in-person formalizing the communication in SERENA ticketing system

- Partners with Regional IT, Global Shared Services IT, Global IT and business personnel to discuss the impact of incidents on IT Services with strong focus on our company Sales Systems

- Facilitate the communication between Local Business, Regional IT and Global IT in order to resolve IT Business issues in short manner and secure business continuity

- Provide with IT Business support to the Local Marketing Merchandising Coordinator in case some issue is detected in the Merchandising Process

Requirements


Working knowledge of ERP systems, E-Learning and E-commerce and back office business processes
Knowledge and experience of Database Software (Oracle, Microsoft SQL) and Programming Languages (.NET) is expected

Benefits



Contact Information


You can apply online, send your CV or call Pham Thi Van at this number
+84 028 6288 3888 - Ext 844



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