Digital Implementation Specialist

#20354

Company Info


Hr2b's client

HR2B's client is a foreign company providing outsourced contact services in financial, IT and other different industries.

Job Information


Work At
Level
Specialist
Function
Marketing
Industry
Telecoms - Communications
Consultant
Nguyen Thi Huong Giang - HCM
Nguyen Thi Huong Giang - HCM
Tel: +84 028 6288 3888 Ext: 817
As part of our Web Development and Digital Marketing Team you will work in a diverse team of specialists from around APAC to intervene on delicate implementations with advertisers and webmasters to identify requirements for improving and deploying successful shopping and dynamic remarketing campaigns.
As a Digital Implementation Specialist, you will be part of the largest, dynamic and diverse team in Malaysia. Your workplace will be in our ultra-modern offices, accessible, safe with recreational activities and closest to trains, buses and all forms of transport.

- To help sales teams in the region deploy leads, implement tags, optimize mobile ads performance, enable integration and troubleshoot issues that customers may have regarding their online ad campaigns.
- To engage in phone consultations with customers in which you will educate them on mobile website speed issues and guide them to fix issues where possible.
- Effectively consult or educate customers on advanced fixes (Eliminate render-blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the-fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more)
- Provide customer service support with exceptional customer service as well as train, investigate and troubleshoot client along implementation by Google Hangouts
- Troubleshooting for conversion, remarketing, dynamic remarketing, and analytics.

Requirements


- Excellent communication skills in both English and native language
- A deep understanding of tag implementation on CMS platforms such as Drupal, Wordpress, Shopify, Magento, or Zencart
- A strong track record of successfully deploying, enabling and supporting Adwords, Analytics, Merchant Center, Tag Manager
- Ability to quickly learn customer service software applications and customer process implementations (standard templates / processes)
- Ability to advise customers on web maintenance and have associated knowledge in HTML, CSS, PHP, Javascript
- Ability to consult or educate customers effectively on advanced fixes (Eliminate render-blocking JavaScript in above-the-fold content, eliminate render-blocking CSS in above-the-fold content, avoid landing page redirects, Bundling Static Resources (JS / CSS), Use CSS Sprites, Enable Keep-Alive and more)

Benefits



Contact Information


You can apply online, send your CV or call Nguyen Thi Huong Giang - HCM at this number
+84 028 6288 3888 - Ext 817



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