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About HR2B Payroll Outsourcing Service
Welcome to HR2B, I'm Tom Vovers, General Director of HR2B. We all know that paying your staff accurately on time is important for their performance and motivation. In VietNam, it is also important to pay the government accurately and on time with the tax collector. The thing is that in Viet Nam there is a lot of changes to the rules and regulations. Last year 16 changes, this year more changes coming up and often times they are implemented in a confusing way. At the same time the government has told us they will be more strict on compliance this year. Well this is happening out side of the company. Inside of most of our customer, they try to do more work with less staff. So how you can you pay your people accurately and on time? Use less of your own resources and still remain compliance.
The answer is HR2B payroll outsourcing services. We combine state of the art computer technology, a team of professionals that know about payroll and good old-fashioned customer service to come up with the products that our customers can rely on. This year we will be heading for some international accreditation of the services to give you confidence in it. But right now, while you sit back and relax and see how one customer has added value to their business through outsourcing their payroll to HR2B.
HR2B, Ms. Lê Thùy Phương, Payroll Team Leader
AppliedMicro Vietnam, Mr. Nguyễn Trọng Vũ, General Director
AppliedMicro Vietnam, Ms. Lê Thị Thảo, HR Manager
About AppliedMicro Viet Nam
“Applied Micro has been our payroll client since 2008. They were setting out a factory in HCMC that would eventually employ 150 people. We help the company register with authorities and process monthly payroll. Like other clients, Applied Micro requires a high level of accuracy and on time payment to their employees. Working with Applied Micro has been an enjoyable experience as they are very cooperative and professional.”
Why did AppliedMicro choose HR2B?
“We really don't have any problem, but we grow quite fast and we didn't want to build a payroll department inside, so we decided to outsource that service and we pick HR2B, since HR2B's already done a lot of recruiting for us and it went out from there.”
“We have used HR2B as outsourcing payroll services since our beginning of the company in Jan 2008. I can say I trust in the service so I can devote my time for other HR function. And beside, HR2B often update me with the new degree of the authorities so it helps me a lot in the job.”
AppliedMicro’s customer service experiences
“So by it's been very phenomenal, the service is very professional, everything is executed on time, right on schedule every month. So input from HR department that they said to me that everything seems going really well. Everybody praised for the services that HR2B's been provided to AMCC so far.”
“We can count on HR2B in term of accuracy and timeliness, in payroll calculation, in submitting all the reports to local authorities such as Hepza, social insurance and tax department. At the first month, I was very careful, i checked all the details but I rarely found out the mistakes. So now I’m confident in approving all the reports they sent to me. Their payroll specialists are very professional and they can communicate English well and they focus on each customer. They understand well Applied Micro policy, Applied Micro requirements and Applied Micro employees. When I had a request, they feedback to me very fast and efficiently. So I satisfy with the service.”
How did HR2B do that?
“Our service focuses on three main areas: accuracy, timeliness and customer satisfaction. Our Corigo system is customized to meet local HR needs. We follow process chart, yearly agreed calendars, and cross checking system, to minimize errors and ensure on time processing. We constantly update legal changes from our lawyers and accounting companies. Our staff have minimum of 2 years experience in C&B (compensation & benefits). At HR2B, they've been trained to focus on customer service and effective problem solving.”
Would you recommend HR2B to other companies?
“Oh definitely I think HR2B services both in payroll and recruiting for Applied Micro has been more than professional. We are very pleased with the services.”
“Yes, sure. I will recommend.”
For more information about HR2B Payroll Outsourcing Service, please click here.