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Job summary
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Deliver Division KPIs & Sales Results
o Takes ownership for delivering results by understanding Sales KPI indicators, ASLF framework and PATD process
o Analyze historical data, present performance & apply corrective action plans to boost sales/KPIs
o Align Divisions actions to company objectives and strategies. Execution and follow-up/follow-through planned sales activities/programs
Team Coaching, Mentoring & Training (DST/IZM/SL)
o Believe in ASLF & drive PATD by self application
o Observing DST to drive ASLF/PATD coaching & training IZM in the field
o Schedule field observation with DST/IZM/SL and use company field SBI coaching process to provide recognition, feedback for improvement, discuss action plans and follow-up for improving performance
o Provides constructive feedback to raise team performance
o Foster the development of DST/IZM/SL via effective role modeling, follow the prescribed PATD training program
Team Development & Motivation (DST/IZM/SL)
o Measures performance via regular KPI reviews and field visits to observe and develop IZM/SLs
o Takes responsibility and deal fairly/effectively with poor performers. Builds a potential candidate listing for each Zone ahead of potential vacancies by leveraging daily opportunities to generate new leads
o Ensure DST/IZM have a clear understanding of the Division goals, guidelines, policies and link recognition/rewards to these goals
o Conduct regular campaign meeting with DST/IZM/SL to create high energy, positive attitude and outstanding performance
o Champions and commits to the personal development & business goals of individuals via PMP process
CDC front end (CDC staff)
o Ensure nice appearance & grooming of CDC staff to project company’s Beauty Image at all times
o Educate & train on good customer service rendered to internal/external customer at CDCs (in person or telephone call) – greet, smile, friendly and result oriented
o Ensure knowledge and understanding on company product knowledge, PATD/ASLF
o Timely update, communicate and ensure follow-up on sales/marketing program to IZMs/SLs
Communications
o Communicates performance results to Senior Management and Division Sales team
o Uses communication techniques and creativity to manage and motive the team to achieve targets
o Manages conflict in a business-focused and professional manner
o Apply open communication and provide field feedback on crucial information to Senior Management to help enhance and improve key strategies
Others
o Expense Management & validation.
o Manage Division activities within allocated budget
o Monthly scheduling & planning
o Organize events – sales rally, IZM/SL meetings, etc
o Administration – report submission, etc and
o Other task as assigned
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