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Job summary
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Process:
• Support the management of resources and operational structures to meet contract requirements
• Ensure sufficient resources are in place to effectively meet operational requirements.
• Visible leadership and participation in all HSSE programs and activities;
• Manage operational compliance of systems and processes.
• Execute operations in alignment with business unit strategy
• Assist within the country team environment on ad-hoc tasks as required.
• Ensure all suppliers in place with the contract
• Ensure KPI analysis in range with Operation result
Customers:
• Fulfillment of customer’s distribution requirements.
• Optimize and promote exceptional customer relationships for the company.
• Identify/understand customer needs, demands and market challenges.
• Maintain positive relationships with customers to facilitate achievements of objectives and targets.
• Deal effectively with queries from both internal and external customers.
• Timely, accurate preparation of documents.
• Maintain a high level of customer services to both internal and external customers
Finance:
• Minimize and effectively control operational costs.
• Identify improvements in systems and procedures that will lead to increases in productivity and /or reduction in costs.
People:
• Recommend training requirements.
• Assist with the development of employees to maximize their potential.
• Facilitate regular, balanced assessment and feedback to employees on both an informal and formal basis.
• Minimize the impact of operational and industrial issues across the contract.
• Ensure understanding and compliance with policies.
• Maintain positive relationships with managers, colleagues and external contacts to work effectively and facilitate achievement business unit targets.
• Deal effectively with queries in a professional, efficient and helpful manner.
• Ensure compliance with Fatigue Management Policies and Practices.
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